Our supplier’s procedures are to check all items before shipping out to our resellers to ensure that all items are in order and in good condition.
All items sold are not returnable, refundable nor exchangeable. In the event that wrong goods are received, damaged or broken, kindly contact the reseller right away when receiving your item. We will check and respond to the reseller within 2 working days.
The following conditions apply:
All goods returned must be in its complete and original packing conditions. Items which are removed from its original packing, used, soiled or washed are not entitled for the refund/return.
Reseller are to undertake the full responsibility for returning the goods to Nous Garage. All freight, shipment and insurance charges are borne by the customers. Nous Garage shall not be liable for any damages or lost of items during the return shipment back to Nous Garage
All delivery charges and other handling fees are not refundable. Restocking and others fees may be charged
Nous Garage shall replace the same items to reseller in the event that wrong goods are delivered or damaged that are directly resulted from
error. In the event that same item/goods are not available, Nous Garage shall refund the purchase price of the items excluding the delivery charges to the customer.
Should you have further questions or concerns, please email us at